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Title: CRM Consultant

Technical Skills: Microsoft .NET, Microsoft Windows Server, Windows Information Worker, MCP a plus.

Location: Tempe, Arizona

Job Description: AbilityCRM is seeking a CRM Consultant for its Professional Services Group, to be based out of our Tempe office.  This is a growth position.  The CRM Consultant will be trained on how to work throughout a project lifecycle, from presales to final delivery, including customer support, to validate that each solution is properly scoped, designed, implemented and tested to meet our client's business needs.

 

AbilityCRM is a CRM (customer relationship management) software and consulting firm that provides CRM software and services to companies throughout the United States.  We help companies in the areas of planning and strategy, technology implementation, and systems optimization. 

With a focus on CRM since 1998, AbilityCRM works with more than 100 organizations to help them increase their overall business growth by helping them improve their sales, marketing and customer service efficiency using CRM software.

As a CRM consultant with AbilityCRM, you will be an integral part of the Professional Services team.  To be successful in this hands-on, client facing role, you will require a strong desire to build relationships as well as learn new technologies and develop new skills.

This is a great opportunity to grow with an innovative business software consulting company, work on challenging full lifecycle implementation projects, and take your career to the next level by learning Microsoft Dynamics CRM and Sage SalesLogix CRM software. 

Primary responsibilities include all of the following:

Configuring and customizing CRM software

Documenting functional requirements

Data integration

Delivering training

Identifying and communicating project issues appropriately

Customer Support

Work with Sales and Project Management

What we require:

Ability to multi-task; work on multiple, overlapping projects

Strong oral and written communication skills

Attention to detail and superior organizational skills

Tact and cooperation in dealing with clients and staff members

Ability to maintain composure in stressful work situations

Self motivated with a willingness to learn

BS in computer science, related field, or equivalent years of experience

Microsoft .NET, Microsoft Windows Server, Visual Basic,

Windows Information Worker, or MCP a plus

 

We offer a competitive salary, 100% company paid benefits through Blue Cross/Blue Shield, and the opportunity to grow and develop your personal and professional skills in a fun work environment.

If interested, forward your resume to jmarzola@abilitycrm.com